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Parrot IPTV — IPTV subscriptions for the USA & Canada

Tutorials center

Parrot IPTV setup guides for every device and player

Easy, step-by-step instructions to install a player, connect your Parrot IPTV details, load your playlist and fix common streaming problems — on Fire TV, smart TVs, Android TV, iPhone, iPad, Windows, Mac and MAG.

  • Device-by-device installation instructions
  • Step-by-step player configuration
  • M3U playlist and Xtream Codes setup
  • Player premium features and activation
  • Fixes for buffering, login errors and missing channels

Already have your details? Keep the message from our support team handy — you’ll need it in your player.

Find your setup guide

Device setup guides

Choose your device for full installation, login and troubleshooting steps.

Before you start

Your login details

After your trial or order is processed, support sends either Xtream Codes details (server URL, username, password) or an M3U playlist URL.

A stable connection

Aim for a steady 10 Mbps for HD and 25 Mbps for 4K. Ethernet or 5 GHz Wi-Fi gives the most reliable streaming.

An official app store

Install players only from your device’s official store or the developer’s official website — never from unknown download sites.

Xtream Codes login

A server URL, username and password. Most players load live TV, movies, series and the guide automatically with this method — use it when your player offers it.

M3U playlist URL

A single web address containing your channel list. Works in simpler players such as VLC. Some players also ask for a separate EPG (guide) URL.

IPTV player tutorials

How to set up popular IPTV players

App menus, prices and activation rules are set by each developer and can change — follow what your installed version shows.

Player tutorial 1

How to set up Parrot IPTV on IBO Player

IBO Player is popular on Samsung and LG smart TVs. Instead of typing your details with the TV remote, you usually add your playlist on the developer's website using the device details shown in the app.

IBO Player is a media player, not an IPTV subscription. Some versions require a separate activation from the developer after their own trial period.

What you need

  • IBO Player installed from your TV's official app store
  • Your Parrot IPTV M3U URL or Xtream Codes details
  • A phone or computer with a web browser

Does IBO Player need its own activation?

Some versions do. Activation, trial length and price are set by the IBO Player developer, not by Parrot IPTV — check the app's own terms.

I added the playlist but nothing changed

Make sure you used the MAC address and key from this TV, then use Reload in the app or restart it.

Steps

  1. 1

    Install IBO Player

    Search for IBO Player in your device's official store:

    • Samsung Smart TV — Samsung Apps
    • LG Smart TV — LG Content Store / Apps
    • Android TV — Google Play
    • Fire TV — Amazon Appstore, where listed
  2. 2

    Note your device details

    Open the app. The start screen shows identifiers such as a MAC address and a device key. Write them down exactly — they are needed in the next step.

  3. 3

    Open the official playlist page

    On your phone or computer, go to the IBO Player developer's official website and open its device or playlist management page. Check the address carefully before entering anything.

  4. 4

    Sign in with your device details

    Enter the MAC address and device key shown on your TV to reach your device's playlist list.

  5. 5

    Add your Parrot IPTV playlist

    Choose the option that matches the details from our support team:

    • M3U: give the playlist a name (e.g. Parrot IPTV) and paste the full M3U URL.
    • Xtream Codes: enter a name, the server URL, your username and password.
  6. 6

    Reload on the TV

    Back on the TV, choose Reload or restart IBO Player. Your channels, movies and series load after a short wait.

Player tutorial 2

How to activate TiviMate Premium

TiviMate is designed for Android TV, Google TV and Fire TV devices and has an excellent TV guide. The free version plays your playlist; the paid Premium upgrade adds features such as multiple playlists, favourites management and recording where supported.

TiviMate Premium is an upgrade to the player app. It does not include TV channels or an IPTV subscription.

What you need

  • TiviMate installed on a compatible Android TV, Google TV or Fire TV device
  • A payment method accepted by the official TiviMate purchase flow
  • Your Parrot IPTV login details

Is Premium a subscription or a one-off purchase?

The developer offers its own licence options and prices, which can change. Check the current options before paying.

Can I buy Premium directly on Fire TV Stick?

It depends on the device and app version. Follow TiviMate's current official instructions; the Companion app is the usual route.

Steps

  1. 1

    Install TiviMate

    Install TiviMate IPTV Player from Google Play (or your device's official store) and open it.

  2. 2

    Add your playlist first

    Choose Add playlist → Xtream Codes (or M3U playlist) and enter your Parrot IPTV details. The free version works straight away.

  3. 3

    Buy Premium the official way

    Open Settings → Premium. On devices that cannot buy directly, the developer's official TiviMate Companion app for Android phones is used to purchase and create an account.

  4. 4

    Sign in on the TV

    In TiviMate, choose to sign in to your Premium account and enter the account details you created during purchase.

  5. 5

    Confirm activation

    The app shows that Premium is active. If not, check your purchase status and the number of devices your licence allows.

  6. 6

    Manage devices

    If you change TV device, use the account options to move or add the device within the licence rules.

Player tutorial 3

How to set up Parrot IPTV on IPTV Smarters Pro

IPTV Smarters Pro is available on many platforms and shows live TV, movies, series and the TV guide in separate sections once you sign in.

What you need

  • IPTV Smarters Pro from an official app store for your device
  • Your Xtream Codes details or M3U URL
  • A stable internet connection

I can't find IPTV Smarters Pro in my store

Availability differs by device and region. Choose another compatible player listed in your official store — our support team can suggest one.

Do I need a separate EPG URL?

Not with an Xtream Codes login — guide data is usually included automatically.

Steps

  1. 1

    Install and open the app

    Install IPTV Smarters Pro from your device's official store. Avoid modified copies from unofficial websites.

  2. 2

    Choose Login with Xtream Codes API

    On the first screen pick Login with Xtream Codes API — the most complete option.

  3. 3

    Enter your details

    Fill in the fields exactly as sent by support:

    • Any name — e.g. Parrot IPTV
    • Username
    • Password
    • Server URL (including http:// and the port, if one is shown)
  4. 4

    Add user

    Select Add User. The app downloads live TV, movies, series and guide data — wait until it finishes.

  5. 5

    Start watching

    Open Live TV, choose a category and select a channel. Use Movies and Series for on-demand content.

  6. 6

    Refresh the guide if needed

    If the TV guide looks empty, open Settings or the EPG section and choose Refresh/Update.

Using an M3U URL instead

  1. Open the list of users and choose Add New User.
  2. Select Load your playlist or file/URL.
  3. Enter a name and paste the complete M3U URL.
  4. Select Add User and wait for the playlist to load.

Player tutorial 4

How to set up Parrot IPTV on XCIPTV Player

XCIPTV is a lightweight Android player with a simple login screen, a TV guide and a choice of video players in its settings.

What you need

  • XCIPTV Player from Google Play on a compatible Android device
  • Your Xtream Codes details or M3U URL

Login failed

Recheck the server URL, username and password, and make sure your trial or subscription is active.

The playlist is empty

Confirm the details are correct and refresh the playlist. If it stays empty, contact support so we can check your account.

Steps

  1. 1

    Install XCIPTV

    Search Google Play for XCIPTV Player and install it. On Fire TV, follow the developer's official instructions rather than unknown APK sites.

  2. 2

    Open the login screen

    Launch the app. The first screen asks for your connection details.

  3. 3

    Enter your Xtream Codes details

    Type the server URL, username and password exactly as sent by support.

  4. 4

    Sign in

    Select Sign In and wait while the app validates your account and loads your playlist.

  5. 5

    Adjust playback only if needed

    If streams stutter, open Settings → Player Settings and try a different player engine. Start with the defaults and change one setting at a time.

  6. 6

    Start watching

    Return to the home screen and open Live TV, Movies or Series.

Using an M3U URL instead

  1. Open the playlist/connection settings.
  2. Choose the M3U option.
  3. Enter a name and paste the full M3U URL.
  4. Save and wait for the content to load.

Troubleshooting

How to fix common IPTV problems

Work through these checks before contacting support — most issues are solved in a few minutes.

Channels keep buffering

  1. Run a speed test — aim for a steady 10 Mbps for HD and 25 Mbps for 4K.
  2. Pause downloads, game updates and other streaming in your home.
  3. Restart your streaming device and your router.
  4. Use an Ethernet cable or 5 GHz Wi-Fi if you can.
  5. Try another channel to see whether one stream or all streams are affected.

If only one channel buffers, send support the channel name and the time it happened.

Login details are not working

  1. Check that your trial or subscription is still active.
  2. Copy and paste the details instead of typing them where possible.
  3. Look for extra spaces or missing characters, especially at the end.
  4. Make sure the server URL includes http:// and any port number.
  5. Use the login type your player supports (Xtream Codes or M3U).

The playlist is empty

  1. Check your internet connection.
  2. Open the playlist settings and confirm the URL or login details.
  3. Refresh or reload the playlist.
  4. Make sure your player supports the connection format you used.

If it is still empty, contact support so we can verify your account.

Black screen or no picture

  1. Close and reopen the app.
  2. Restart your device.
  3. Try a different channel or title.
  4. Update the app, then try switching the player/decoder setting.

The TV guide (EPG) is missing

  1. Open the player's EPG or guide settings.
  2. Choose Refresh/Update and let it finish.
  3. Restart the app after the update.

Guide data isn't available for every channel.

The player cannot connect

  1. Confirm the device is online (open another app or website).
  2. Check the server address and details.
  3. Make sure the app supports your device and login method.
  4. Restart the app, then contact support if the problem continues.

Still stuck?

Send us your device model, app name and the exact error message. Never share your password in public.

Get setup help on WhatsApp

Setup questions

Which IPTV player should I use?

It depends on your device. TiviMate suits Android TV, Google TV and Fire TV; IBO Player is a common choice on Samsung and LG TVs; IPTV Smarters Pro and XCIPTV work on many devices; VLC is a simple option on computers. Tell support your device and we'll suggest one.

What is the difference between M3U and Xtream Codes?

An M3U playlist is a single web address containing your channel list. Xtream Codes uses a server URL, username and password, and usually loads movies, series and the guide automatically.

Can I use the same player on every device?

Not always — each player supports different platforms. Check your device's official app store.

Does an IPTV player include channels?

No. A player is only software. You add your Parrot IPTV details to it to watch.

Do I have to pay for the player?

Some players are free, others charge for premium features or activation. Those charges are set by the app developer and are separate from your Parrot IPTV plan.

Can I watch on a smart TV without a streaming box?

Yes, if your TV's app store has a compatible player. If not, a Fire TV Stick or Android TV device plugged into HDMI is an easy alternative.

How do I update my channel list?

Use the Refresh, Reload or Update playlist option in your player's settings.

What if I change my TV or device?

Install a compatible player on the new device and sign in again. Remember that the number of devices streaming at once is limited by your plan's connections.

Start using Parrot IPTV on your device

New to Parrot IPTV? Compare plans or request a free trial. Already subscribed? We’ll help you get set up.

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Player apps named on this page are third-party software. Parrot IPTV is not affiliated with their developers and does not distribute them. Availability varies by device and region.